Return and Refund Policy
Return and Refund Policy
Thank you for shopping at Girlye. We want you to be completely satisfied with your purchase. Please read our return and refund policy carefully.
Returns
We accept returns within 10days of the delivery date. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
Non-Returnable Items
The following items cannot be returned:
- Items marked as final sale
- Intimate or sanitary goods
- Items damaged due to misuse
How to Start a Return
To initiate a return, please contact us at your store email before sending any items back. We will provide you with instructions on how and where to send your package.
Return Shipping
Customers are responsible for paying return shipping costs. Shipping costs are non-refundable.
Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days.
Exchanges
If you received a defective or damaged item, please contact us immediately so we can arrange an exchange or replacement.
Contact Us
If you have any questions about our return and refund policy, please contact us at your store email.